Intelligent automation, such as robotic process automation (RPA), machine learning (ML), and artificial intelligence (AI), has the potential to transform personnel from data routers to critical thinkers, with greater capacity for high-value jobs and medical care that requires a human touch.
Healthcare firms recognize how automation may permanently alter their operations. In 2020, 90% of hospitals and health systems will have embraced an AI and automation plan, up from 53% in 2019. With increasing efforts to reduce costs, boost efficiency, and provide a better patient experience, intelligent automation is crucial for the healthcare and care delivery industries.
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Over the last year, healthcare workers on the frontlines and in back offices have worked tirelessly to handle critical tasks. Despite the need for enterprises to be as efficient as possible, manual procedures and siloed technology continue to be a hindrance. To address this, automation has progressed from a nice-to-have to a must-have. It’s time to question, “How will intelligent automation affect healthcare business and execution?”
Humans and Machines Collaboration
According to a 2017 study, 36% of the work performed by healthcare staff may be automated.
The fast adoption of AI and automation in healthcare demonstrates that technology will only replace certain functions, rather than whole occupations. Employees may upskill and specialize by introducing human-machine cooperation, enhancing morale and efficiency by removing manual, repeating operations.
Here are a few examples of how we assist customers in using human-machine collaboration:
- Reduced member registration time from 7 days to 5 minutes and enabled a 66 percent reduction in time to set up new goods.
- For a prominent health plan, we delivered a +30% cost reduction, a +90% improvement in turnaround time, and a 70% boost in productivity.
- For a big healthcare provider, we automated 45+ processes with a $2.10 million yearly ROI.
- A BCBS health plan's claim response time was reduced from 5 to 2 days.
- Pre-Authorization turnaround time for a health system was cut by 60%.
Organizations can leverage their whole workforce by investing in technology to complement personnel. It is critical to implement these operational improvements to disrupt old procedures.
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The ROI of Automation
Improving staff efficacy through automation will reduce reliance on human skillsets, particularly healthcare domain expertise. Healthcare can allow faster go-to-market, lower costs, boost margins, and deliver better patient care by complementing our human workforces with technology.
Enterprises need to embrace automation as a need in healthcare’s digital transformation, incorporating it into their strategy and implementing it with scalability. While automation readiness differs per company, developing a comprehensive digital transformation plan may assist in prioritizing automation investments based on effect and business goals.
Healthcare, Powered by Automation
Scaling automation is a difficult task. Key hurdles include a lack of clarity on business reasons, proof points for ROI, lengthy, costly implementation, and a lack of success stories fueling automation demand.
Making automation a key component of the future of employment and the future of healthcare. The ripple effect of automation may reduce the manual, antiquated processes that stress the whole system, from employee to patient to payer.
Automation at Scale - Future of Healthcare
To tackle today’s and tomorrow’s problems, forward-thinking executives must prioritize enhancing the business and execution of healthcare. More critically, healthcare requires solutions that are tailored to the unique complexity of our sector.
Conclusion
You have a partner who knows healthcare and how to integrate solutions throughout the company for optimal effect when you work with iStudio Technologies. Contact us to learn more about our solutions.
iStudio Technologies has extensive digital automation knowledge and is ready to give you professional support with the Automation of healthcare services through software developments as quick and painless as a needle poke. Our experts have a steady hand when it comes to building and testing trustworthy software on an affordable budget.
Contact us today to beat the competition!
